Frequently Asked Questions
Everything you need to know about your Formalist shopping experience.
What is your return policy for formal wear?
We offer a 30-day return window for all unworn items with original tags attached. Please note that custom-tailored garments are final sale and cannot be returned.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend taking your measurements with a professional tape measure or visiting our sizing chart to compare with your standard suit or dress size.
How long does shipping typically take?
Standard shipping takes 5-7 business days, while expedited shipping options are available at checkout. All orders include a tracking number sent via email once the package departs our warehouse.
Do you offer international shipping?
Yes, Formalist ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Affirm for eligible orders.
Are your fabrics ethically sourced?
Quality and integrity are our priorities. We partner with certified mills that adhere to strict environmental and labor standards to ensure our premium wools, silks, and linens are responsibly produced.